Insurers, reinsurers and mutual insurers
Whether you are an insurance company, a (mutuelle), a provident institution () or a reinsurer, you carry commitments that sometimes run for decades, under the supervision of the (the French prudential supervision and resolution authority).
Since 2018, the (IDD) has also required the manufacturer of an insurance product to define its target market and to review the product regularly. A drafting flaw affects a whole book of contracts, and the resulting dispute can reach all the way to the treaties that reinsure them.
Your questions
Can we change in-force contracts, for example their charges or their guaranteed rate?
It depends on the form of the contract. An individual contract can in principle be changed only by an amendment the policyholder accepts. In a , the policyholder (an association or an employer) signs the amendment and informs members in writing at least three months before it takes effect; where the policyholder is a savers’ association, its general meeting must authorise it. The change is enforceable against policyholders and members only if this procedure is followed.
How should we handle contracts where the insured may have died?
You must check the national register of natural persons (RNIPP) at least annually for deaths among your insured persons, then trace beneficiaries. Since 2016, the Eckert Act has also required the capital to be revalued after death and, failing a claim within the statutory period, transferred to the Caisse des dépôts (a French public financial institution). The ACPR checks this work on and has already sanctioned failures. Keep evidence: search dates, letters to beneficiaries, revaluation workings.
Will our exclusions of cover stand up in court?
On two conditions set by the Code des assurances (the French Insurance Code): they must be formal and limited (Article L. 113-1), and appear in very conspicuous characters (Article L. 112-4). The courts disregard an exclusion that calls for interpretation, or that deprives the cover of its substance. In or , disputes also turn on how claims are defined and on the statements made on joining: review these clauses together, before the product is marketed.
Are we liable for the faults of the brokers and agents who distribute our contracts?
For those of your agents, yes: the Code des assurances makes you civilly liable for them, notwithstanding any agreement to the contrary (Article L. 511-1). A broker in principle acts for its client, but a delegation of premium collection or administration, or an appearance of authority you have allowed to develop, can bind you. Your distribution agreement should therefore allocate the tasks, and your controls should demonstrate that it does.
Our mutual insurer has to join a group. What are our options?
Several, with very different effects. A merger or a total ends the mutual insurer’s own business, whereas joining a mutual group union (union mutualiste de groupe) or a mutual insurance group company (société de groupe d’assurance mutuelle, SGAM) preserves it, with ties of financial solidarity. The choice affects governance, own funds, in-force contracts and reinsurance treaties. It involves the general meeting and, depending on the transaction, the ACPR.
The ceding insurer has settled a claim. Are we bound to follow?
In principle, and unless the provides otherwise, the reinsurer follows the fortunes of the ceding insurer: a settlement made in good faith, for a covered risk, is as a rule binding on it. It can, however, challenge a settlement that concerns a risk excluded from the treaty, or that was reached in breach of a claims cooperation or claims control clause. These clauses are negotiated when the treaty is placed, then applied case by case.
- 01
Design
We draft your product documentation under the code that governs you: the Code des assurances, the Code de la mutualité (the French Mutual Insurance Code) or the Code de la sécurité sociale (the French Social Security Code).
- Product launch: contractual documentation, target market, pre-contractual information
- Sensitive clauses: profit sharing (participation aux bénéfices), guaranteed rates, charges, surrender values, exclusions
- Group contracts: the agreement with the association or employer taking out the contract
- Borrower, key person, protection, funeral and retirement savings (PER) product ranges
- Reinsurance treaties aligned with the cover in your contracts
- 02
Steer
We follow your portfolios throughout their life, from amending a single clause to transferring an entire portfolio.
- Amendments and collective changes, with the information owed to policyholders
- Upgrading the statutory information on a book of contracts
- Unclaimed contracts (tracing deceased insured persons and beneficiaries), complaints, AML/CFT procedures
- Portfolio transfers, run-off, mergers and mutual groupings
- Oversight of distributors and delegated administrators
- 03
Defend
We handle serial disputes at portfolio level, with one strategy common to every case.
- Series of claims arising from the same product line: right of cancellation, advice, charges
- Coordinating the other lawyers who argue the cases in a series
- ACPR inspections, from the on-site mission to the Commission des sanctions (the ACPR’s enforcement committee) and the Conseil d’État (France’s highest administrative court)
- Disputed claims between ceding insurer and reinsurer: audit, settlement, litigation
- Disputes with distributors, and fraud by intermediaries
See also
- Related practice areas Life insurance and capitalisation
- Related practice areas Insurance and reinsurance contracts
- Related practice areas Regulation, compliance and the ACPR
- Related practice areas Life and financial reinsurance
- Related practice areas Insurance M&A and restructuring
- Related practice areas Corporate risks and disputes
- Related practice areas Combating financial fraud and insurance fraud
- Briefings ACPR on-site inspections: the stages, and how to prepare