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Insurers, reinsurers and mutual insurers

Whether you are an insurance company, a (mutuelle), a provident institution (⁠) or a reinsurer, you carry commitments that sometimes run for decades, under the supervision of the (the French prudential supervision and resolution authority).

ACPRAutorité de contrôle prudentiel et de résolution: the French authority, attached to the Banque de France, that authorises and supervises banks and insurers and oversees the protection of their customers.
Mutual insurer (mutuelle)A not-for-profit body governed by the Code de la mutualité that carries out insurance operations for the benefit of its members.
Provident institution (institution de prévoyance)A not-for-profit body managed jointly by employer and employee representatives and governed by the Code de la sécurité sociale, which provides in particular group protection cover for employees.

Since 2018, the (IDD) has also required the manufacturer of an insurance product to define its target market and to review the product regularly. A drafting flaw affects a whole book of contracts, and the resulting dispute can reach all the way to the treaties that reinsure them.

Insurance Distribution Directive (IDD)Directive (EU) 2016/97 on insurance distribution, transposed in France in 2018. It governs the information, advice and remuneration of distributors. In French: directive sur la distribution d’assurances (DDA).

Your questions

Can we change in-force contracts, for example their charges or their guaranteed rate?

It depends on the form of the contract. An individual contract can in principle be changed only by an amendment the policyholder accepts. In a ⁠, the policyholder (an association or an employer) signs the amendment and informs members in writing at least three months before it takes effect; where the policyholder is a savers’ association, its general meeting must authorise it. The change is enforceable against policyholders and members only if this procedure is followed.

Group insurance contractA contract taken out by a legal entity (an association, an employer, a bank) that individuals join as members.

How should we handle contracts where the insured may have died?

You must check the national register of natural persons (RNIPP) at least annually for deaths among your insured persons, then trace beneficiaries. Since 2016, the Eckert Act has also required the capital to be revalued after death and, failing a claim within the statutory period, transferred to the Caisse des dépôts (a French public financial institution). The ACPR checks this work on and has already sanctioned failures. Keep evidence: search dates, letters to beneficiaries, revaluation workings.

Unclaimed (dormant) contractsThe situation of life insurance contracts that remain unclaimed. The Eckert Act of 2014, in force since 2016, strengthens the search for insured persons and beneficiaries and provides for the sums to be transferred, after a set period, to the Caisse des dépôts. In French: déshérence.

Will our exclusions of cover stand up in court?

On two conditions set by the Code des assurances (the French Insurance Code): they must be formal and limited (Article L. 113-1), and appear in very conspicuous characters (Article L. 112-4). The courts disregard an exclusion that calls for interpretation, or that deprives the cover of its substance. In or ⁠, disputes also turn on how claims are defined and on the statements made on joining: review these clauses together, before the product is marketed.

Borrower (creditor) insuranceInsurance that guarantees repayment of a loan if the borrower dies, becomes disabled or is unable to work.
Key person insuranceInsurance taken out by a company to protect itself against the loss of a person who is essential to its business.

Are we liable for the faults of the brokers and agents who distribute our contracts?

For those of your agents, yes: the Code des assurances makes you civilly liable for them, notwithstanding any agreement to the contrary (Article L. 511-1). A broker in principle acts for its client, but a delegation of premium collection or administration, or an appearance of authority you have allowed to develop, can bind you. Your distribution agreement should therefore allocate the tasks, and your controls should demonstrate that it does.

Our mutual insurer has to join a group. What are our options?

Several, with very different effects. A merger or a total ends the mutual insurer’s own business, whereas joining a mutual group union (union mutualiste de groupe) or a mutual insurance group company (société de groupe d’assurance mutuelle, SGAM) preserves it, with ties of financial solidarity. The choice affects governance, own funds, in-force contracts and reinsurance treaties. It involves the general meeting and, depending on the transaction, the ACPR.

Portfolio transferA transaction by which an insurer transfers all or part of its contracts to another insurer, with the approval of the supervisory authority.

The ceding insurer has settled a claim. Are we bound to follow?

In principle, and unless the provides otherwise, the reinsurer follows the fortunes of the ceding insurer: a settlement made in good faith, for a covered risk, is as a rule binding on it. It can, however, challenge a settlement that concerns a risk excluded from the treaty, or that was reached in breach of a claims cooperation or claims control clause. These clauses are negotiated when the treaty is placed, then applied case by case.

Reinsurance treatyAn agreement under which a reinsurer takes on part of an insurer’s risks or commitments, on terms defined for a group of contracts.
  1. 01

    Design

    We draft your product documentation under the code that governs you: the Code des assurances, the Code de la mutualité (the French Mutual Insurance Code) or the Code de la sécurité sociale (the French Social Security Code).

    • Product launch: contractual documentation, target market, pre-contractual information
    • Sensitive clauses: profit sharing (participation aux bénéfices), guaranteed rates, charges, surrender values, exclusions
    • Group contracts: the agreement with the association or employer taking out the contract
    • Borrower, key person, protection, funeral and retirement savings (PER) product ranges
    • Reinsurance treaties aligned with the cover in your contracts
  2. 02

    Steer

    We follow your portfolios throughout their life, from amending a single clause to transferring an entire portfolio.

    • Amendments and collective changes, with the information owed to policyholders
    • Upgrading the statutory information on a book of contracts
    • Unclaimed contracts (tracing deceased insured persons and beneficiaries), complaints, AML/CFT procedures
    • Portfolio transfers, run-off, mergers and mutual groupings
    • Oversight of distributors and delegated administrators
  3. 03

    Defend

    We handle serial disputes at portfolio level, with one strategy common to every case.

    • Series of claims arising from the same product line: right of cancellation, advice, charges
    • Coordinating the other lawyers who argue the cases in a series
    • ACPR inspections, from the on-site mission to the Commission des sanctions (the ACPR’s enforcement committee) and the Conseil d’État (France’s highest administrative court)
    • Disputed claims between ceding insurer and reinsurer: audit, settlement, litigation
    • Disputes with distributors, and fraud by intermediaries